Consultants Say More Hotbeds, Activities Needed for MV Economy
by Gus Jarvis
Jul 28, 2008 | 1129 views | 11 11 comments | 3 3 recommendations | email to a friend | print
MOUNTAIN VILLAGE – “Mountain Village is at the teenage stage of resorts with only 60 percent of its accommodations built. Without facilities and programs to attract visitors on a year-round basis, annual occupancy is relatively low,” said Paul Mathews, president of Ecosign Mountain Resort Planners, at last week’s presentation of the inventory and balanced analysis report the Telluride Mountain Village Owners Association hired the firm to complete almost eight months ago.

“Anyone who has had a teenager knows it doesn’t quite work,” he said. “This is partly temporal and we think if you keep building in the correct direction, it will help. Right now, the commercial core lacks diversity and variety. How can that be when you have huge galleries with bronze horse statues? Commercial businesses cannot survive in this environment. There are more empty spaces than full spaces right now. It makes you sort or wonder what may have went wrong.”

More than 100 residents, retailers and town officials attended the three-hour presentation at the Telluride Conference Center to hear the results of Ecosign’s research efforts that, so far, have included gathering inventory on the town’s retail space, hotbeds, employee housing, tourist amenities, parking, and overall design. According to Mathews, the town needs more diverse recreational activities and more hotbeds to increase visitation.

“Overall, we are quite below our benchmark for public beds,” he said. “Mountain resort communities rely on tourist dollars to support the facilities, commercial space and maintenance. Regulations should be implemented to ensure the majority of tourist accommodation units [hotbeds] remaining to be built be built in the Village Core.”

Mathews went on to say that on average, visitors while on vacation spend three times more than the average resident does. “One tourist has the value of three locals,” he said adding that increasing recreational opportunities, festivals and events is needed to bring more money-spending visitors to the town.

And while Mountain Village’s hotbeds may be taken in the busy winter ski season and partially during the summer months, Mathews said it is important to find ways to bring visitors into the town during the shoulder seasons, which would bring a need for year-round employment.

“You need year-round utilization, then you need people working,” Mathews said. “You need people running programs, conferences, musical events. It’s a long list. Conference season is exactly in your shoulder season. You also need more sports in town.”

Adding to the needs of Mountain Village, Mathews said that the town has a high demand for more employee/affordable housing, which should be concentrated in the Mountain Meadows area because it is hidden and employees know where it is rather than visitors.

“Density bonuses should be considered for building more employee housing,” he said. “Using the existing suitable undeveloped private land and open space in Mountain Village should be considered.”

What town officials already knew and Ecosign researchers soon discovered is the issue of parking, or lack thereof. How does Mountain Village solve the parking shortage problem? For starters, Mathews said, private underground parking should be utilized more.

“Underground parking should be pooled,” he said. “Pooled parking gets five times better utilization than private parking. We don’t think private parking works and the way to stop that is change the mindset to ‘let’s fill up under the buildings first.’”

Expensive Structural Changes Needed in Core

For retailers to survive in the Village Core, Mathews, along with Tom Moriarity, vice president of Economic Research Associates, said changes in the core’s view corridors are needed to improve the retail environment.

One of Mathews’s first observances of the Village Core is its number of plazas that create a discombobulated retail environment.

“I have never seen a place with five plazas anywhere,” Mathews said. “We are over plaza-ed.”

Moriarity suggested that the various plazas should be defined as certain areas, with retail shops concentrated in one, restaurants in another and activities in yet another. This concept, he said, would combat the confusion many first-time visitors have when they go into the Village Core.

Mathews said the lack of view corridors in the Village Core also confuses guests because they cannot see in one direct line where to go for retail establishments or restaurants. He used an image of the view from the Sunset Plaza area facing East to the Gondola terminal as an example.

“Here you are in Sunset Plaza and you are supposed to figure out where the hell to go,” Mathews said. “I don’t see anywhere to go.” To fix this, albeit an expensive proposal, Mathews suggested that a hill or bridge be taken out or moved at certain places in the core to make things easier to understand.

“These are preliminary concepts, not final answers,” Mathews said, adding that creating an arcade environment like those found in Italy and in Vail where pedestrians can find awnings for cover while shopping would help the core’s vitality. He also suggested that the storefront/retail sign regulations be modified to show the fact that retailers exist in the area.

Mathews reiterated through the evening’s presentation that Mountain Village was not a lost cause, but just needed some tweaking here and there.

“It is not all broken,” he said. “We have studied this whole organism and it is the heart that needs fine tuning.”

Where the Study Fits In

TMVOA Board President Mike Wisniewski said the community research has so far cost the owners association $200,000, with about $400,000 remaining in the budget. Mathews said all of the documentation that has been created in the process would be handed over to the town to provide assistance in its comprehensive master planning process it has recently started. Mayor Bob Delves, in an interview after the presentation, said the work Ecosign has already completed would be a huge help.

“When a municipality does a master plan or comprehensive plan, all perspectives are helpful,” Delves said. “The owners association has paid for some expertise that the town may not have been able to afford. Sometimes the best ideas come when you relieve yourself of the realities and think outside the box. When thinking isn’t limited, I think that is when the best ideas come out and that is what they are doing.”

Delves also said that many of the ideas expressed by the independent consultant Ecosign, give reason to the town council’s efforts to make Mountain Village economically sustainable.

“I think what these experts are putting on the table largely validates the behaviors of recent town councils and, for that matter, recent TMVOA boards that have been taking deliberate actions that lead to economic vitality in Mountain Village,” he said.

Mathews said the next phase of research will include Mountain Village’s hinterlands, residential areas. He said they will also make recommendations on a retail tenant strategy for the core with a 3-D model redesign of the Village Core.

comments (11)
« Close minded wrote on Saturday, Aug 02 at 07:14 AM »
TSG & Mr. Horning have a history of doing what is best for them & making sure they have the power to do so i.e. giving away Memberships to board members for votes & then throwing them to the curb when they are no longer needed or useful. So it is not surprising to see so many people automatically throw up arms to this master plan & criticize it, TSG, & Mr. Riley more specifically. I have to wonder how many actually attended the presentation by Eco-Sign who are posting here?

Having personally attended the presentation & having my doubts to begin with, I must say Mr. Riley is spot on about the team they have commissioned to help bring MV & this area the proper balance it so desperately needs. This was a total unbiased assessment of the community, it's needs, it's potential, & how to start moving in the right direction. I sincerely wish we could all stop being so self-absorbed & concerned with playing small town politics, come together & make this the best destination resort in North America! It has that potential & while Mr. Riley is running a business, but he knows it is in the best interest of all parties to do this together -not alone. That is a significant change from previous leadership @ TSG in my opinion.

This being said -I will say it is quite concerning when other key "leaders" of TSG aside from Mr. Riley run their mouth in a negative fashion about other partners, businesses, & merchants as if they are superior or better. We will not be successful unless people come together & understand working together we will achieve much more -much more quickly than simply going at it alone with a chip on our shoulder.

So Mr. Riley, you have a lot of support including mine, but I can tell you some of your key leaders are hurting your cause significantly through their actions, statements, & immaturity. Several of them think they run this town and carry themselves in that fashion. I do not frequent establishments run by TSG because of this, they misrepresent your vision, goals, & are just down right self-centered. This reflects on some people’s perception of your leadership I believe & while unfair it is the case.

Telluride would not be much with out TSG that is just the facts. And in the same case TSG would not be anything with out this fantastic community that we have to live in! I am willing to work to make this the best destination in North America, Mr. Riley has shown he is as well -if we would stop running our mouths & start working together all will benefit immensely! Including those of you simply concerned about your real estate value!
« Again, uniformed wrote on Wednesday, Jul 30 at 08:41 PM »
An outsiders perspective is extraordinarily valuable to companies. In corporations (and even sports teams) outsiders are brought in to lead.

Mr. Riley has done an excellent job coming up to speed with regards to what Telluride is all about. And he has been humble about how he has conveyed his message to the community. I've read all his letters in the papers and heard him speak.

Unfortunately there is nothing this CEO or any CEO could do to make some of you happy.

Fortunately many of us in Telluride are all more aware now than ever that people like yourself will never help solve problems in Telluride. You will only sit on the sidelines and criticize. That is why people like yourself have become marginalized in Telluride...most of us realize you are just grumpy, unhappy people. (And have you noticed, there's only a few of you left)

« Try earning it wrote on Wednesday, Jul 30 at 07:41 PM »
Please--respect is something that's earned, not conferred by a corporate sycophant. If Riley wants respect, he should try easing into the community rather acting like a no-it-all twit.
« Supporting Dave wrote on Wednesday, Jul 30 at 07:06 PM »
First of all, "Riley"? Show some respect. It is either Dave, Dave Riley, or Mr. Riley. He has definitely earned it.

Second, do not speak on behalf of anyone but yourself. There are many that do not agree with you.

Third, after witnessing the juvenille and insubordinate behavior of some of the Telski staff (ie: their immature reaction to not receiving bonuses), some of the staff may be happier working for elsewhere. Many of us, that spend time skiing with out of town guests, were embarrassed by some of the employees actions. And our guests had the same opinion, immature. (Also, it seems like the axe is swinging around Telski. Let me give you a hint. If you like your job, fall in line. You work for corporation. That's how it works. Many of you should ask yourself, is working for a corporation a good fit for me? Maybe it is not. And you will cause yourself, your family, and the rest of us a lot less grief by figuring out where you stand.)

Fourth, Telski is a corporation. They are justifiably interested in the bottom line. Telluride is not a utopian commune. "Our lift prices keep going up." (from a poster below) That ski area is not ours. It belongs to Telski. Yes, the land is leased from the National Forest. The lease means it is effectively theirs. Many of you in this town seem dillusional. You do not live in a 60's utopian community. Businesses will act like businesses. Don't be surprised by Telskis efforts to make a profit.
« oracle wrote on Wednesday, Jul 30 at 12:40 PM »
Riley, do you really think think this community is stupid enough to not see you as you are? An ax man simply hired to screw the community and long term employees in search of furthering the bottom line.
« Dave Riley wrote on Tuesday, Jul 29 at 07:45 PM »
I just pulled up this string and can't believe some of the comments I've read - so wrong.

TSG is very interested and committed to the long-term sustainability of our community.

I've been involved with the ski resort business since 1986. In that time, I've had the pleasure of working at 5 different resorts across the west. One thing I've learned is that the ski company is always being second-guessed by a few people in the community. Telluride is no exception.

I want to say that the board of TMVOA has good intentions to help the Town of Mtn. Village chart its future and that TMVOA has hired the best resort planner in the world - Ecosign. I've known the principal of Ecosign for many years and have enormous respect for Paul Matthews, President of Ecosign. Please don't insult Paul, he can help our community greatly and quite frankly Paul's advice and opinions cannot be bought with TMVOA or TSG's money. Paul has more work around the world than he can service and has done us all a favor by assigning his staff to Telluride. That's the honest truth.

I guess some people like to bash TSG, and me personally, and I'm willing to take that pressure - it seems to come with the position. My intentions are oriented towards the long-term success of the Town of Telluride, Mtn. Village, TMVOA, and TSG.

It's important to realize that our company is still transitioning from a real estate driven company to a sustainable operating company. Changes are happening and I realize that some of them are disruptive.

The owners and I are in this for the long-haul and we feel confident that our initiatives are in the best interest of the community as well as the company. Those interests are very much intertwined.

It's a joke to accused TSG of profitering when recommending sustainable hotel development. If all we cared about was short-term profits we'd be advocating for single family homes and large condos. Small unit condo/hotels don't maximize short-term profits but they do insure long-term economic viability of tourist dependent mountain resorts. That is what I have learned from people who are far more experienced than I in this area.

I've made myself very available through my blog and my office and I am willing to discuss anyone's concerns. What I am not interested in is uninformed and unfair bashing for the sport of it - especially from people who don't have the guts to even identify themselves in a forum like this.

Personally, I'm very excited about the changes the company has made and the expansion we are implementing with the new Revelation lift and other initiatives. I'm proud of TMVOA's work with Ecosign. I'm proud of the Town of Mountain Village council's work as well as the hard work of the Town of Telluride, San Miguel County and the US Forest Service. We have a bright future!

We're moving forward and will not lose focus - I can promise that.

Thank you for giving me the opportuntiy to respond to the comments above and provide transparent input.
« too funny wrote on Tuesday, Jul 29 at 06:48 PM »
-crazy talk- looks you are the one drunk on Telski's syrup.

Telski=community, not in your wildest dreams

Telski=Telski

OpenSpace = Openspace, not hotel space

Mountain village = a blight on this earth and they cannot convince us otherwise.

Burn the money and carbon, all in the sake of what? More money.

Ophir Freehealer for the earth and a 15 year Telluride ski resort employee!
« crazy talk wrote on Tuesday, Jul 29 at 05:46 PM »
what a bunch of hot air! (re: "see right through it"). you need to lay off the conspiracy syrup.

that the village hired a conslutant to provide valuable information and suggestions is a step in the right direction. don't discount the work that was done or the information that was gathered. this was a first. also, the people who did the work are experts in the industry. regarding their conclusions, they were upfront about problems in the village AND that they can be fixed. they also have many positive things to say about the village.

Dave Riley has done a great job since coming on board. the disgruntled employees that didn't get bonuses are drowning out the other good work he is doing. (btw, news flash: bonuses are not guranteed, that's why it is called a "bonus") some of the goods things happening: we have a new lift coming in this winter. and, the local youth ski programs were very well supported by Mr. Riley and the Telski staff (and supporting youth programs show they care for the community)

a few people in this community will always have a negative attitude about Telski, TMVOA, and the Village. to them, these organizations represent "the Man". these people will always ignore the good things that are happening and focus on the negative. they're easy to spot once you've talked to a few of them...overly opinionated and completely uniformed.
« Gotta have soul wrote on Tuesday, Jul 29 at 12:55 PM »
You can spend all the money you want but what you need is a town with a soul. Sadly you cannot buy these Telski.
« Got Eyes? wrote on Monday, Jul 28 at 06:29 PM »
"recent TMVOA boards that have been taking deliberate actions that lead to economic vitality in Mountain Village,”

How so?

Mountain Village has lost 58% of thier businesses since the new TMVOA has been formed. They got rid of all their staff, overpaid for outsourced services to Telski. Just wait, Telski will bid on the gondolla contract in the future and take that money away too. The below post is dead on. Telski is out for Telski and TMVOA is out for Telski. Telski has gotten rid of biking and has no interest in supporting summer events or the economy outside thier own interest. It all about the money, make no mistake.
« See right through it wrote on Monday, Jul 28 at 05:49 PM »
At first glance this study might seem useful enough, but do not be fooled. It is the tax payer subsity of Telski's master scheme. That will include re-zoning open space to hotel developtment which will equate to several million dollars for Telski. It will also include upzoning existing Telski land for more density for Hotel/condo develpment. We should also not forget Telski land could be used for a rec center, located far and away from the core but on Telski land at a fee of course. Who does this all benifit?

This study is not new, it has been on the minds of Telski since their purchase. The sadness is that they are using our tax dollars to fund it and hope they fool council and residents on buying off on this master scheme. Our lift prices keep going up, Telski keeps pushing thier costs off on TMVOA, the air org and any other unsuspecting entity. Improve the bottom line, expand terrain, say your unmatched in N. America, rezone open space land for development and the next ski owner that comes in guaranteed for bankruptsy.

WAKE UP Mountain Village! Do not sleep at the wheel for this one. Telski's master plan is to extort every dollar from this community, portray false interest and have the last laugh. Dave Riley has lost all credibity here, if Telski cared about the community they would not be firing all thier employees and raising thier prices at a clip of 20%. Expansion is nothing more than a real estate ploy. Hot beds, although needed does not mean open space should be developed. The free market will rule regardless. TMVOA's Charter should be revoked on abuse of tax dollars and Telski's coup should be exterminated. Council do not be fooled.
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